Faq

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When is my bag shipping?

 All bags are in stock and shipping immediately! They usually leave the warehouse within 24 hours. 

What if I want to cancel?

Reach out to hello@havenathletic.com with your order number and we’ll take care of you! We will try to catch it before it ships out but our warehouse ships super quick so often we can't get to it i...

How long have you been around?

We’ve been in business since January of 2020 when we launched our first presale. 

What makes Haven so good?

We care about every detail. We set out to create a new kind of gym bag, one built for today’s athlete. It’s not just a gym bag, it’s an organized gym bag. Organization leads to clarity and focus an...

What's your guarantee?

We have a 5 year warranty on our products. Also if you get it and you’re not happy, you’re welcome to return it unused with the tags still on. See our return policy here.

Tell me about the patent?

Because there are no other bags like Haven, we patented the design. This means it’s exclusive to us and we hold a legal right over the design of the bag and no other bag can make anything similar t...