When is my bag shipping?
All bags are in stock and shipping immediately! They usually leave the warehouse within 24 hours.
What if I want to cancel?
Reach out to email@example.com with your order number and we’ll take care of you! We will try to catch it before it ships out but our warehouse ships super quick so often we can't get to it in time. In that case, we'll make sure you have the return link so you can send it back.
How long have you been around?
We’ve been in business since January of 2020 when we launched our first presale.
What makes Haven so good?
We care about every detail. We set out to create a new kind of gym bag, one built for today’s athlete. It’s not just a gym bag, it’s an organized gym bag.
Organization leads to clarity and focus and reaching your goals. We want to help you focus in the gym and not be distracted digging around for lost gear, feeling frustrated that you can’t find something or don’t have it with you.
We did this through a structured exterior that stands up on its own, compartments and dividers, a special shoe garage, and ventilation throughout.
We used premium materials everywhere, so that it would be built to last. We believe that your bag should be a supportive piece of gear.
We also offer a 5 year warranty.
What's your guarantee?
We have a 5 year warranty on our products. Also if you get it and you’re not happy, you’re welcome to return it unused with the tags still on. See our return policy here.
Tell me about the patent?
Because there are no other bags like Haven, we patented the design. This means it’s exclusive to us and we hold a legal right over the design of the bag and no other bag can make anything similar to what we make.
What does Climate Neutral Certified Mean?
It means that we measure, reduce, and offset our carbon footprint to have a net zero effect on the environment. Right now it’s mostly through buying carbon offsets. Later, it will include a deep dive into where we can reduce waste in our supply chains our what type of more responsible materials we can use. Read more about Climate Neutral here.
Reach out to firstname.lastname@example.org