Refund & Return Policy Eligibility

How do I return an item?

To be eligible for a return, the item must be:

Within 30 days of receiving your product
In the same brand new condition that you received it
Unused, with tags, and in its original packaging

Returns incur a flat $30 shipping and restocking fee.

If the item is used, we will inspect it and determine if any use makes the product unsellable. If so, we will not be able to accept the return.

To start a return click this link to go to our return portal. If your return is accepted, we’ll send you instructions on how and where to send your package, the return shipping costs will be on you. Items sent back to us without first requesting a return will not be accepted.

You can always contact us with any return questions at [email protected]

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Return policy