FAQs
WHEN IS MY BAG SHIPPING?
All bags are in stock and shipping immediately! They usually leave the warehouse within 24 hours.
WHAT'S YOUR GUARANTEE?
We have a 5 year warranty on our products. Also if you get it and you’re not happy, you’re welcome to return it unused with the tags still on. See our return policy here.
WHAT DOES CLIMATE NEUTRAL CERTIFIED MEAN?
It means that we measure, reduce, and offset our carbon footprint to have a net zero effect on the environment. Right now it’s mostly through buying carbon offsets. Later, it will include a deep dive into where we can reduce waste in our supply chains our what type of more responsible materials we can use. Read more about Climate Neutral here.